United american insurance company provider phone number

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United American Insurance Company was founded in 1947 and is considered one of the leading carriers in Medicare Supplement Plans. UA stands by four core values Stability, Service, Quality, and Commitment, providing superb customer service to individuals looking for Medigap coverage in the market. It is known for their financial strength and has earned an “A+” from A.M. Best Company since July 2018. It is currently backed by Torchmark Corporation and continues to earn top ratings.

Are you interested in a Medicare Supplement with United American Insurance Company? See what Medicare Supplement plans are available in your state by visiting our quote page or by calling us at (800) 750-2407!

Interested in more information about United American products? We would love to put you in touch with an Agent to better assist you. Please fill out the form in its entirety and an Agent will contact you shortly.

Request an agent near you

By submitting your information, you give your consent for a licensed insurance agent from United American Insurance Company to use automated or manual technology to call, text, or email you for insurance purposes at the telephone number provided, including your wireless number. Please note, you are not required to provide this consent to make a purchase from these companies.

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Resources

One of the many things United American is well-known for is our superior customer service. When it comes to your health, we believe education, service, and support are vital. With our experience and stability, we’re the Company that does what it says it will do.

File A Claim

Because of our 50+ years of experience in providing life, supplemental health and Medicare Supplement insurance, United American offers superior customer service to both our agents and customers.  Never stress about your claim status with our online claim tracker. Need more help? Let one of our licensed agents assist you.

Have questions about your United American insurance policy? Want more information about insurance or changes in insurance policies? You've come to the right place. Check out our insurance FAQ:

Policyholder FAQ

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Claims Division
P.O. Box 8076
McKinney, TX 75070-8076

You can log on and register for the eService Center. You can then order a duplicate policy or ID through the eService Center.

For supplemental health policies, contact customer service at: (800) 331-2512.

For Medicare Supplement insurance policies, log into the eService Center and click ‘Claims’ in the top menu bar. This allows you to view claims within the past year. Contact customer service for any additional information.

United American doesn’t have a provider network. Our customers are able to use any provider that accepts Medicare. Medicare Supplement policyholders should verify their doctor accepts Medicare.

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Non-Medicare Health Claims
P.O. Box 8080
McKinney, TX 75070-8080

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Medicare Claims
P.O. Box 8080
McKinney, TX 75070-8080

United American Insurance Company
Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

Important: This payment address does not apply if you have received a list billing from United American for a worksite or employer group account. Please use the address show on the list bill you received or call us for assistance.

Premium payments sent via tracked mail, including priority, registered, certified, etc. should be sent to the physical address below to ensure prompt and accurate processing (applied within 24 hours of receipt):

United American Insurance Company
Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

Medical Providers FAQ

No. Precertification or second opinion is not required.

No. eProvider is offered to our customers’ medical providers at no charge.

Medicare Supplement and Health policies 
Attn: Claims Division
P.O. Box 8080
McKinney, TX 75070

No. For Medicare Supplement policies – submit the provider’s Medicare Remittance Advice received when Medicare makes their payment, along with the UB-04 or CMS-1500 form.

For Health policies – submit the UB-04 form for Hospital Charges and the CMS-1500 form for all other charges.

You can review your patients’ policy coverage, check your claim status, and clear check information without needing to call Customer Service.

It takes just a few minutes to register. Provide your practice’s name, address, and tax ID number to set up the account to have access to policy/claim information 24-hours a day. Get started at eprovider.globelifeinc.com.

Please contact customer service at (800) 331-2512 to request duplicate ID cards.