Download the Western Union® (WU) money transfer app and start sending money to Mexico and worldwide - with easily viewable exchange rates! Pay for your transfer instantly with a debit or credit card** or start a money transfer and complete the payment in cash at a nearby agent location! Sending money worldwide has never been easier with our money sending app. If you are a new customer: now you can transfer your FIRST money transfer for FREE!*.
USE THE
TRUSTED MONEY SENDING APP
●Quick and easy signup for sending money easily
●Fast money transfers worldwide
●Send money to Mexico and globally from the US, 24/7
●Track a Western Union international money transfers real-time
●Repeat transfers using quick resend
●View live currency exchange rates for global currencies
●Pay bills in the US and internationally to Mexico
●Find hundreds of thousands of agent locations internationally for speedy cash pickup
●Secure access to
the app with touch & face ID login
●Schedule transfer reminders weekly, bi-weekly or monthly to never forget to send to your loved ones
●Update the delivery method from cash pickup to bank account whether you are the sender or receiver
TRUSTED INTERNATIONAL MONEY TRANSFERS
Western Union’s international money transfer service allows you to send money directly to someone abroad reliably with our money sending app:
●NORTH AMERICA: Within the US and to Mexico, Jamaica, Haiti,
Canada and more
●SOUTH AMERICA: Brazil, Colombia, Ecuador, El Salvador, Dominican Republic, Honduras and more
●EUROPE: France, UK, Spain, Germany, Italy, Russia and more
●AFRICA: Ghana, Nigeria, Ethiopia, Senegal, DRC and more
●ASIA: The Philippines, China, India, Pakistan, Turkey, Thailand and more
●AUSTRALIA & NEW ZEALAND
SEND MONEY WITHIN THE US
Send money within the US to a bank account or mobile wallet, set up a quick cash pickup at a US agent location, or
transfer money into a correctional facility account for a county, state, or federal prison inmate.
Don’t forget to refer your loved ones around the world, and you can get rewarded!
SENDING MONEY IS QUICK AND EASY
Pay for your transfer instantly with a debit or credit card or start a money transfer and complete the payment in cash at a nearby agent location! Users can receive the funds directly to their bank account or mobile wallet or pick up the cash at a convenient location near
them in their own currency. We have approximately 600,000 locations in over 200 countries and territories.***
●Download our cash transfer app and create a free profile to start sending
●Select the country you’d like to send money to and type in the amount to send
●Select how your receiver will get it (cash, bank account, mobile wallet)
●Select how you will pay for the money transfer (credit** or debit card, bank account, cash at a Western Union agent location)
●Add the receiver’s
details, confirm the transaction and your money is on the way
●Customize your transfer with a free e-greeting before sending the MTCN to your loved ones
Want to connect with us directly? Our customer care team is here to problem solve and answer any questions. We’re available by phone, email, or through convenient chat at //wucare.westernunion.com/.
FEES AND IMPORTANT DISCLOSURES
Western Union makes money from both transfer fees and currency exchange. When choosing a
money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union
International Services, LLC NMLS# 906985. See terms and conditions for details.
* Currency exchange commission applicable.
** 3rd party charges may apply
*** As of September 2021
Contact Western Union customer service
Resolver can help you send your complaints to Western Union . It’s quick, easy and totally free.
Contact Western Union nowResolver is not affiliated to, linked with or otherwise endorsed by Western Union .
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
How does Resolver work?
Free forever
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How to complain about Western Union customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Contact details
Head Office address
Western Union Internet
PO Box 8252
London
W6 0BX
Phone number: 0808 234 9168
Please check with your phone provider if you are unsure about how much a call will cost.
Email Western Union
Using Resolver you can:
- Keep all your correspondence in one place
- Go straight to the correct contact point within an organisation
- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
- Receive reminders when you get a response from a company or organisation
- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Western Union .
Want to start a complaint about Western Union ?
Raise it for free via Resolver
Tell your friends about Resolver
Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Then like us on Facebook and follow us on Twitter.