State farm insurance customer service telephone number

State Farm Insurance Phone Numbers and Emails

Toll-Free Number:

Customer Service:

  • (877) 734-2265

    Bank accounts

  • (877) 734-8472

    Credit cards

  • (888) 204-8759

    New Auto Insurance

  • (800) 440-0998

    Pay insurance

State Farm Insurance Email:

General Info

Claim Your Business

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State Farm Insurance Contact Information

Corporate Office Address:

State Farm Insurance

One State Farm Plaza

Bloomington, Illinois 61710

United States

Other Info (opening hours):

Mailing Address:

P.O. Box 588002

North Metro, GA 30029

State Farm Insurance Rating Based on 532 Reviews

Rating details

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Product or Service Quality

Rating Details

Product or Service Quality

Exchange, Refund and Cancellation Policy

Diversity of Products or Services

Discounts and Special Offers

Insurance Plans Acceptance

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Rating trend

Summary of State Farm Insurance Customer Service Calls

446 TOTAL
CALLS

04:54 AVG CALL
DURATION

13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call State Farm Insurance Customer Service?

Product/ Service Question:

  • 1M ago “Need insurance”
  • 5M ago “Insurance renewal”
  • 7M ago “Insurance”

Payments and Charges Question:

  • 4M ago “Pay bill”
  • 6M ago “Pay a bill early”
  • 6M ago “Charges”

Request for Information Question:

  • 2M ago “To find out about State Farm homeowners insurance”
  • 4M ago “Need roadside assistance”
  • 4M ago “About my payment”

Activation/ Cancellation Question:

  • 10M ago “Cancellation”
  • 1Y ago “Remove vehicle from policy and cancel claim”
  • 1Y ago “About cancellation”

Account Question:

  • 23d ago “To change my bank account, claim went to wrong bank”
  • 3M ago “Check account to make sure there is no fraud”
  • 1Y ago “Account”

Refund Question:

  • 7M ago “Refund”

Cards Question:

  • 8M ago “Update a card”
  • 2Y ago “Credit card”

Staff Question:

  • 10M ago “Complaint on services”
  • 1Y ago “Unacceptable service”

Shipping and Delivery Question:

  • 7M ago “Have not received id card and auto/renter papers for new address”

Employment Question:

  • 8M ago “I wrote an estimate for claim 18-24J7-64G for Rick Lee but wasn't given the job L.A.Taylor Service”

Return/ Replace Question:

  • 1Y ago “I can not get ahold of my agent, no return of emails. Letting you know I will be leaving”

Other Question:

  • 11d ago “Flat tire”
  • 17d ago “Now”
  • 1M ago “For reissued checks”

About

State Farm Insurance Terms of Service

These statefarm.com Terms of Use outline the terms and conditions relating to The Customer's use of statefarm.com and provide additional information about State Farm Mutual Automobile Insurance Company, its affiliates and subsidiaries (State Farm). These Terms of Use are applicable to The User's use of this site regardless of how The User of Website accessed it. If The Client do not wish to be bound by these Terms of Use, please discontinue using and accessing this site immediately. The Client of State Farm Insurance may not use this site to engage in any illegal activity. The User may not use this site to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on a third party's intellectual property or other proprietary rights. In the event The User engage in activity that is illegal, defamatory, libelous, threatening, or harassing, State Farm reserves the right to disclose any information The Client of State Farm Insurance provide through the use of this site or other State Farm owned electronic sites or applications to law enforcement authorities as deemed appropriate in the sole discretion of State Farm.

To read more: https://www.statefarm.com/customer-care/disclosures/terms-of-use

State Farm Insurance Privacy Policy

State Farm Insurance value The Customer's privacy. This is Company's Notice of Privacy Policy, and website will provide it the first time Website do business with The User of company services and upon request or as required by law thereafter. This Notice describes how Website protect, collect, use, and share customer information. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual. State Farm Insurance do not sell customer information. www.statefarm.com do not allow those who are doing business on Company's behalf to use State Farm Insurance's' customer information for their own marketing purposes. State Farm Insurance contractually require any person or organization providing products or services on Company's behalf to protect State Farm customer information.

To read more: https://www.statefarm.com/customer-care/privacy-security-center

State Farm Insurance FAQ

To read more: https://www.statefarm.com/customer-care/faqs

State Farm Insurance Pros and Cons

Pros: Pleasant local agent, Agent, Local agent is great, Previous claims, Office staff

Cons: Customer service, Inability to resolve claim, Really bad service, Unresponsive agent, Lack of respect and dignity

Summary

State Farm is a group of companies that provide different financial and insurance services. It was founded by George J. Mecherle in June 1922. Its headquarters is based in Bloomington, Illinois, United States. State Farm Mutual Automobile Insurance Company is the main business in the group. State Farm specializes in insurance, investing, and banking. It offers a broad range of insurance options including car insurance, medicare supplement insurance, long-term care insurance, supplemental health insurance, business insurance, and many more. State Farm Bank provides checking accounts, credit cards, home mortgages, saving accounts, car loans etc. There are State Farm apps for mobile devices with Android and Apple operating systems.

State farm insurance customer service telephone number

State Farm Insurance is ranked 199 out of 1208 in Insurance category

Payment Methods

State farm insurance customer service telephone number
State farm insurance customer service telephone number

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State farm insurance customer service telephone number

State farm insurance customer service telephone number

State farm insurance customer service telephone number

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Does State Farm have good customer service?

We rate State Farm 9.2 out of 10.0 for its affordable average rates and good customer service record. State Farm also has an A++ financial strength rating from AM Best and a A+ rating from the BBB.

How many claims can you file with State Farm before they drop you?

In general, there is not a set limit for the number of claims you can file in one year.

How do I find my State Farm Life insurance policy?

You can manage your insurance policies by using one of the following options: Call toll-free: 1-855-733-7333. Find an Agent tool. Online Account Access.

Does State Farm send you a check for claims?

We'll pay the shop, direct-deposit money into your account, or send you a check – whatever works.