Mission federal credit union mobile deposit funds availability

What is Mobile Deposit?

Mobile Deposit is a feature of Self-Help Federal CU Mobile Banking that makes it possible for a paper check to be submitted for deposit into a Self-Help Federal CU account by transmitting a digital image of the paper check using a smartphone or other smart device.

How do I enroll in Mobile Deposit?

Once you’ve downloaded the Self-Help Federal CU Mobile Banking app (available on our mobile banking page), you must (1) click on the Mobile Deposit panel of the apps menu screen, and (2) follow the steps to complete the enrollment process. Enrollment approval or denial will follow. If approved, you must accept the End User Agreement before being granted access to the check depositing service.

Is there a fee for Mobile Deposit?

View an online version of the Self-Help Federal CU Schedule of Fees in English or Spanish to see all applicable fees and charges (and possibly how to avoid them). Additionally, contact your wireless provider regarding any messaging and data charges that may apply.

What are the Mobile Deposit user eligibility requirements?

Any user must:

  • Have funds on deposit in a checking or savings account at Self-Help Federal CU.
  • Be enrolled in Self-Help Federal CU online banking.
  • Be enrolled in Self-Help Federal CU mobile banking.
  • Be enrolled in Self-Help Federal CU mobile deposit.
  • Be a Self-Help Federal CU member in good standing.

Can an enrollee terminate enrollment in Mobile Deposit?

Yes. Written notification to Self-Help Federal CU is required. Notification must include the desired termination date. Similarly, Self-Help Federal CU may terminate an enrollee at any time upon written notice.

How many checks can be submitted for deposit within a 24-hour period via Mobile Deposit?

There is no limit on the number of checks that can be submitted via Mobile Deposit.

Is there a limit on the dollar amount allowed on deposits?

Yes. The deposit limit will be displayed by the app.

How do I endorse a check for deposit via Mobile Deposit?

Write FOR MOBILE DEPOSIT ONLY on the back of the check, along with your Self-Help Federal CU member number.

What should I do with a check once it has been imaged successfully?

Retain the check for at least 60 calendar days from the date of the image transmission. After 60 days, destroy the check (preferably with a shredding machine) or mark it VOID.

How do I cancel a mobile deposit?

Once a mobile deposit is successfully submitted it cannot be cancelled.

Why might the amount I entered via Mobile Deposit differ from the credit amount shown for the account?

It may be that an internal review of the deposited item discovered that the amount entered by keypad at the time of the deposit was different from the amount written on the check.

What can I do to get additional answers to questions about Self-Help Federal CU Mobile Deposit?

Use the following information to contact Self-Help Federal CU:

  • Contact your local branch
  • Call our Member Support Center: 877-369-2828 (toll-free)

Mission federal credit union mobile deposit funds availability

Make check deposits whenever & wherever, with the Quest Federal Credit Union mobile app. Now member/owners can take advantage of mobile deposit capture! No time to make it to a branch today, tomorrow, ever?!? – no problem.

With mobile deposit, you can take a picture of your check as soon as you receive it, then see it deposited into your account within about 4 hours. (Posting occurs at 8am, 12pm, 4pm, & 11pm 7 days a week.) Checks should be held for about 2 weeks to ensure that the funds are deposited into your account and at that point, can be destroyed.

There are a few requirements you’ll need to be aware of, as well as a registration process, before you’re able to begin depositing checks via mobile deposit, but most member/owners with checking accounts open for at least 90 days and accounts in good standing will be eligible for this FREE service.

For more details and information about mobile deposit capture, please click to read: Frequently Asked Questions

To read the Mobile Deposit End User Agreement: Read EULA

Mission federal credit union mobile deposit funds availability

Once you have logged in, you can touch on Move Money at the bottom of the app.

Mission federal credit union mobile deposit funds availability

Touch Deposit Check to begin the deposit process.

Mission federal credit union mobile deposit funds availability

Take clear, non-blurry photos of your check front and back to be deposited

Mission federal credit union mobile deposit funds availability

Review the deposit information, including amount, deposit account, check images and then submit!.

Mission federal credit union mobile deposit funds availability

Mission federal credit union mobile deposit funds availability

How much can I withdraw from Mission Federal Credit Union ATM?

Most accounts are subject to a $5,000 daily maximum.

Can I use Zelle with Mission Federal Credit Union?

Introducing Zelle — a fast, safe and easy way to send money in minutes¹ to friends, family and others you trust², right from Mission Fed Mobile or Online Banking. Zelle makes it easy to send money to, or receive money from, people you trust with a bank account in the U.S.

How do I get a new debit card from Mission Federal Credit Union?

If you've lost your debit or credit card or suspect it has been stolen, please contact us right away, so we can assist you with a replacement..
Toll-Free within the USA: 800.500.6328..
Local and Outside the USA: 858.524.2850. Monday – Friday: 7 am to 7 pm. ... .
Start a Web Chat..

How do I change my PIN on my debit card Mission Federal Credit Union?

If you are an established cardholder and either don't know or have forgotten your PIN for your debit card, please call (866) 762-0558 to reset your PIN. *Important note: you must use the phone number you have on file at the credit union when you call to activate your card or update your PIN number.