Contact Bed Bath & Beyond: Find below customer service details of Bed Bath & Beyond, including phone and address. You can reach the below contact for complaints or queries on Bed Bath & Beyond stores, products, cancellation / refund (online shopping), store locations or other questions. Besides contact details, the page also offers information and links on Bed Bath & Beyond products and services. Show
Bed Bath & Beyond Head
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Cards About Bed Bath & Beyond Inc.  On the Bed Bath & Beyond website, visitors can find a wide range of categories to shop from. Some of the shop departments found include bedding, bath, kitchen, kitchen electrics, cookware, cutlery, giftware, casual dining, serveware, table linens, home decor, window treatments, furniture, rugs, lighting, wall decor, vacuums, beauty/wellness, electronics, luggage, hospitality, pet, and more. If not happy with the category choices, visitors on the website can also shop by the hundreds of brands listed. Purchases can be made by Visa, Master Card, American Express, Discover and debit cards. Customers may return a purchase for a refund, merchandise credit, or exchange (terms apply). Note that shipping and gift packaging charges are nonrefundable. As for shipping, the company offers three options – Standard, Expedited and Express (1-2 business days). Visit the website or speak with a Bed Bath & Beyond customer service representative for more details. An In-Depth Guide to the Bed Bath and Beyond Return PolicyDid you get a damaged item from Bed Bath & Beyond? Get all the return policy details and find out how to initiate a return request with Bed Bath & Beyond in this guide! Bed Bath & Beyond allows you to return items up to 90 days after purchase. You need to provide a receipt to receive a full refund of the product’s price to the original payment method. You will receive merchandise credit for payments made using a gift card. Bed Bath & Beyond Return Policy ExceptionsCheck out the Bed Bath & Beyond return policy exceptions:
Bed Bath & Beyond Return Policy—ElectricsYou can return electrics within 60 days of purchase. Bed Bath & Beyond’s Registry Return PolicyReturn any unopened registry items for merchandise credit or exchange for another product of the same value within 365 days of purchase. The standard return policy applies to opened registry items. Seasonal Item Returns to Bed Bath & BeyondYou can exchange or return seasonal items—such as patio furniture, holiday decor, and grills—within 30 days of purchase. Bed Bath & Beyond Return Policy for Air MattressesDepending on whether you used the mattress, the following terms apply:
The Bed Bath & Beyond Return Policy for Adult Size MattressesThe company has a comfort guarantee that allows a one-time mattress reselection if you’re not satisfied after 30 days of using the product. The mattress mustn’t be damaged or stained and needs to have all tags still attached for you to be eligible for reselection. Bed Bath & Beyond won’t refund the initial product delivery fee. To schedule the reselection, contact customer support within 120 days of the purchase date at and provide proof of purchase. After the reselection, the company will charge you a $99 processing and pickup fee, and the product won’t be eligible for any future returns or refunds. You will also receive a charge for the product price difference if you choose a higher-priced mattress. Bed Bath & Beyond Return Policy—Oversized and Large ItemsYou can only return truck delivery items if they are in the same condition as they were the day you received them. To schedule a return, email the company’s customer service at within 30 days of the delivery. Bed Bath & Beyond may apply shipping, re-stocking, or cancellation fees. Bed Bath & Beyond—Smart Home Technology ReturnsSmart home products have a 30-day return or exchange deadline. Bed Bath & Beyond’s Return Policy for Baby, Toddler, and Maternity ProductsYou can return baby, toddler, and maternity products within 90 days of purchase if they meet the following criteria:
Non-Returnable and Non-Refundable Bed Bath & Beyond Products and ServicesYou can’t return or get a refund for the following Bed Bath & Beyond products and services:
Is a Bed Bath & Beyond Return Possible Without a Receipt?Yes. If you’re returning a product you bought within the last year, Bed Bath & Beyond will try to find a record of it. To do so, a company's representative will look for the information associated with the payment method you used to buy the product, such as your credit or debit card number. If they fail to track down your receipt, you can still get merchandise credit or exchange your product as long as it’s unopened. If you opt for the merchandise credit, its value will equal the item’s current selling price minus 20%. A staff member will ask you to show a government-issued photo ID to finish processing your return request. How Can I Return My Items to Bed Bath & Beyond?You can initiate the return of your items to Bed Bath & Beyond using one of the following methods:
Request a Bed Bath & Beyond Return OnlineTo return your item:
Return Your Bed Bath & Beyond Products in StoreVisit your nearest Bed Bath & Beyond store and ask a staff member to initiate your return request. Provide proof of purchase and your government-issued photo ID. For Store Pickup items, your proof of purchase will be the Ready for pickup notification. How To Return Bed Bath & Beyond Items That I Bought Through Delivery Partner WebsitesYour return initiation process depends on which partner website you used to buy the products:
Return Your Products to Bed Bath & Beyond With No Fuss Using DoNotPayReturns shouldn’t be complicated and time-consuming. Avoid lengthy forms and return your products the easy way using DoNotPay! Follow these steps to send a return request to Bed Bath & Beyond:
We will send a letter to Bed Bath & Beyond on your behalf. It will include all your purchase information and a deadline to ensure the company processes the request as soon as possible. Learn more about the return policies of other companies:
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If you want to get access to all of our nifty products, sign up now! Want your issue solved now?Can I return an item I bought online to Bed Bath and Beyond?Online Order
How can I return an online or store pickup order in-store? For online/store pickup orders that are being returned in-store, simply provide your packing slip or the store return slip and we will complete an exchange or merchandise refund for the amount paid to the original form of payment.
How do you return an item you bought online?Read on for four tips to follow when sending back an online return.. Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... . Keep the original packaging. ... . Take photos of any damage or defects. ... . Start the return process ASAP.. What is Bed Bath & Beyond return policy?You have up to 90 days after purchase to exchange or return, unless noted in our exceptions below. Just provide your receipt, and we will refund the purchase price to the original form of payment. Purchases made with a gift card will be refunded as Merchandise Credit.
Does Bed Bath and Beyond accept opened returns?Whenever we issue a Merchandise Credit, we'll ask you to show us a government-issued photo ID*. Returns of opened or used items without a receipt will not be accepted. Wedding Registry - Wedding registry purchases may be exchanged or returned for a Merchandise Credit within 365 days of purchase.
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