What i need to get my passport

If your application is approved, you will receive your passport through the Aramex courier service at the address provided when you registered in the system or when you scheduled your appointment. You have several options for tracking your passport:

Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.

Email: Send an email to [email protected] and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.
Chat: You can track your passport via chat through our call center here.
Telephone: You can track your passport via telephone with our call center by dialing 800.8523.800. (Applicants calling from the U.S. can dial (214) 571-1600.)

A full description of our call center services, including hours of operation, can be found here.

Frequently Asked Questions

Q: Why only one passport per envelope? Why no family discounts?
A: Security and safety rules for the courier require that every passport be tracked separately. The Pick-up/Drop off at Aramex Changi and Delivery service of your passport/documents will be considered Premium Service and appropriate fees will apply depending on the pick-up/drop off or delivery location selected. Pick-up/Drop off of documents at the Aramex B/Stone remains free of charge. A fee of SGD$13 will be collected if you select Pick-up/Drop off at Aramex Changi prior to your passport collection. For delivery service within Singapore, a fee of SGD$18 will be collected. The fees will be collected in cash before the passport/document is delivered. Exact change required.

Q: What happens to the passport if I'm not at home when the courier comes?
A: Aramex will attempt delivery of your passport only at the address you provided when scheduling your interview. If unable to deliver, they will leave a "we're sorry" card indicating that they had attempted delivery. Please contact Aramex immediately upon receiving this card. If the passport is not delivered within 10 business days, it will be returned to the Embassy. Please contact our call center for further information.

Q : Does the passport have to be delivered to my house?
A: No. Your passport can be delivered to your office or to your family, although they must present authorized identification in order to accept your passport.

What do I need to show when Aramex delivers the passport?
A: In order to ensure that your passport and visa are not given to an unauthorized person, identification is required in addition to signature for all document deliveries.

For Singapore Nationals: 
1. Singapore Identity Card
2. Driver's License

For Third - Country Nationals: 

1. Copy of Passport
2. Valid Singapore Driver's License
3. PR Card
4. New photo Work Permit, "S" Pass, Dependent Cards

If a representative is receiving the passport on your behalf (even in case of family members) they must show:

1. A clear photocopy of the Fee Receipt.
2. Their own original government-recognized photo ID, i.e., Identity Card.
3. A copy of the applicant's government-recognized ID.

4.   A letter of authority signed by the applicant, authorizing a representative to collect the passport. The letter of authority must contain the following information: 

• Full name of the representative as stated on the ID card.
• Name of the applicant whose passport is to be collected.
• Fee receipt number of applicant whose passport is to be collected. Immigrant visa applicants must mention the receipt number on the letter.

If the applicant is under the age of 16, the following documents are required:

1. A clear photocopy of the applicant's Fee Receipt.
2. Original signed letter of authority from either parent.
3. A clear photocopy of the government-recognized photo ID, i.e. ID card of the parent who has signed the letter of authority.
4. The original government-recognized photo ID of the representative.

Please note: In case of a group/family, a single authority letter with the required information for each of the applicants will be accepted.

To have a U.S. passport, you need to be a U.S. citizen by birth or naturalization or be a U.S. national.

Passport Book and Passport Card

Depending on where you are traveling outside of the U.S., you will need to determine if you need a passport book or a passport card.

• A passport book is required for all international travel by air.
• To enter the United States at land border crossings or sea ports-of-entry from Canada, Mexico, the Caribbean, and Bermuda, you can use a passport book or a passport card.
• A passport card is more convenient and less expensive than a passport book, but it cannot be used for international travel by air.

How to Apply for a U.S. Passport

The application process is the same for either the passport book or card, even if you want both at the same time. You have to go in person to present your application.

From Within the United States

• If you need to get a passport in eight weeks or less, you will need an expedited process. To find out where you need to go and what additional fees you’ll pay, follow the steps to get a passport quickly.
• If you will be traveling in more than eight weeks, you can follow the regular application process and apply in person at a passport acceptance facility.

From Outside the United States

• Contact the U.S. Embassy or consulate near you for information and forms to request a passport from outside the U.S.

Items You Need to Apply for a U.S. Passport

• Application Form - To complete the application for a passport book, card, or both together, first do one of the following:
  • Fill out the application online. Use the Passport Application Wizard to step through the process of filling out the application. When you’ve completed the application, print it out to take to the passport acceptance facility. Passport applications cannot be submitted online.
  • Fill out the application by hand. Download the passport application form (DS-11) and instructions and complete the application by hand, or go to a local passport acceptance facility to get a copy to fill out.
    • Whether you fill it out online or by hand, it is important that you do not sign the form until you are instructed to do so in front of a passport designated official you will meet when applying in person.
• Personal documents - You’ll need to bring all of the following:
  • An original proof of citizenship document
  • An acceptable photo ID document
  • A photocopy of the front and back of the citizenship document and photo ID document
• Passport photo - Follow the photo requirements.
• Payment - Calculate your passport fees.

How to Renew a U.S. Passport

Please note: Processing times change throughout the year.

Every person, regardless of age, must have their own passport to travel internationally by air.

Eligibility to Renew a U.S. Passport

To have a U.S. passport, you need to be a U.S. citizen by birth or naturalization or be a qualifying U.S. national.

You can renew your current or expired U.S. passport unless your passport was:

• Issued before your 16th birthday
• Issued 15 or more years ago
• Damaged, lost, or stolen
• Issued in your previous name and you do not have a legal document like a marriage license to prove your legal name change

If any of these are true, you cannot renew your passport. Instead, you must apply for a new passport in person using form DS-11.

How to Renew Your Passport

You may be eligible to submit a passport renewal application by mail or online.

If you need to get a passport quickly, you will need to have your passport renewal expedited and pay additional fees.

• To make an appointment at a Regional Passport Agency, call 1-877-487-2778; TDD/TTY: 1-888-874-7793 Monday through Friday from 8 AM to 10 PM ET. The appointment line is closed on weekends and federal holidays.   
  • At your appointment, you’ll need to provide proof of immediate travel, an expedited fee, and the items listed below to renew your passport.

If you live outside the U.S. or Canada: Contact the U.S. embassy or consulate near you for information and forms on all passports requested from overseas.

Items You Need to Renew Your Passport by Mail

• Application form - Use the renewal application form DS-82. You can print it and fill it out by hand, or use the Passport Application Wizard to complete the form online and print it out to mail. You can also get a DS-82 form at a local passport acceptance facility or regional agency.
• Passport photo - Follow the photo requirements.
• Payment - Include your passport fees.
• Your most recent passport.
• If your name has changed, you’ll need a certified copy of your marriage certificate or a court order of your name change.

The Passport Services Office returns the official documents you submit as supporting documentation.

Tips on When to Renew Your Passport

• Renew your passport approximately nine months before it expires.
• Check the expiration date because certain countries require passports to remain valid for up to six months after travel. Also, some airlines do not allow you to board if you do not meet this requirement.
• If you travel frequently, check the “52 page” box at the top of your passport application to receive a larger passport book with 52 pages.

For more information, see these frequently asked questions about passports.

Be Aware of Passport Expiration Rules for Your Destination

Some countries and airlines will not allow a U.S. passport holder to enter if their passport expires in less than 6 months. 

Check your destination country's U.S. passport expiration rules on the Department of State's country information page.

What documents are needed to obtain a passport?

How do I begin to get a passport?

How can I apply for Singapore passport?

How fast can I get my passport Singapore?