United services automobile association insurance phone number

Company Details

UNITED SERVICES AUTOMOBILE ASSOCIATION License Status :
Active

Table of Contents Show

Company Details
NAIC Number :
Phone Number:
Company Address:
Description:
License Number:
Date Admitted:
Market Share
Enforcements
Complaint Index
Company Changes
Market Conduct
Financial Exams
Is USAA United Services Automobile Association?
What is USAA's phone number?
How do I speak to a human at USAA?
How do I submit a claim to USAA?

NAIC Number :

25941

Phone Number:

210-498-2211

Company Address:

9800 FREDERICKSBURG ROAD
SAN ANTONIO, TX 78288

Description:

Property and Casualty

License Number:

B422521

Date Admitted:

1972-06-16

Link to Supplemental Data Page

Year	Line	Market Share	Direct Premium Written	Direct Premium Earned	Direct Losses Paid	Direct Losses Incurred	Loss Ratio
2020	Total Property & Casualty	0.41%	$121,434,623	$120,132,233	$78,140,952	$77,968,354	64.90 %
2020	Total Fire & Allied Lines	0.43%	$5,675,463	$5,641,860	$3,193,042	$2,970,916	52.66 %
2020	Dwelling Fire & Allied Lines	1.55%	$5,675,463	$5,641,860	$3,193,042	$2,970,916	52.66 %
2020	Total Homeowners	0.82%	$47,785,143	$46,719,502	$36,561,690	$37,004,985	79.21 %
2020	Homeowners Multi-Peril	0.86%	$47,785,143	$46,719,502	$36,561,690	$37,004,985	79.21 %
2020	Ocean Marine	0.03%	$45,845	$48,442	$13,643	$11,023	22.76 %
2020	Inland Marine (Incl Auto Cargo)	0.12%	$1,438,830	$1,420,867	$331,146	$334,256	23.52 %
2020	Earthquake	0.63%	$1,885,027	$1,869,484	$0	$-21,660	-1.16 %
2020	Other Liability - Bodily Injury & Property Damage	0.09%	$1,667,633	$1,591,367	$1,007,437	$248,059	15.59 %
2020	Total Private Passenger Automobile	0.73%	$62,936,682	$62,840,711	$37,033,994	$37,420,797	59.55 %
2020	Private Passenger Auto Liability Bodily Injury	0.50%	$12,049,027	$12,116,509	$5,791,973	$5,342,231	44.09 %
2020	Private Passenger Auto Liability Property Damage	0.70%	$10,634,567	$10,684,953	$6,208,681	$5,880,651	55.04 %
2020	Private Passenger Auto Medical Payments	1.44%	$2,644,514	$2,622,223	$1,094,136	$876,443	33.42 %
2020	Private Passenger Uninsured Motorists	0.59%	$2,763,752	$2,776,367	$1,512,279	$1,682,703	60.61 %
2020	Private Passenger Underinsured Motorists	0.91%	$1,335,320	$1,338,573	$2,253,943	$3,718,192	N/A
2020	Private Passenger Auto Comprehensive	0.91%	$14,674,891	$14,583,473	$9,917,633	$9,883,804	67.77 %
2020	Private Passenger Auto Collision	0.81%	$18,834,611	$18,718,613	$10,255,349	$10,036,773	53.62 %
2020	Total Commercial Automobile	0.00%	$0	$0	$0	$-22	N/A
2020	Commercial Auto Liability Bodily Injury	0.00%	$0	$0	$0	$-22	N/A
2019	Total Property & Casualty	0.40%	$118,021,551	$115,127,390	$70,769,967	$72,765,007	63.20 %
2019	Total Fire & Allied Lines	0.46%	$5,557,139	$5,196,718	$2,701,649	$2,809,368	54.06 %
2019	Dwelling Fire & Allied Lines	1.55%	$5,557,139	$5,196,718	$2,701,649	$2,809,368	54.06 %
2019	Total Homeowners	0.80%	$46,101,021	$44,090,495	$26,510,298	$26,324,855	59.71 %
2019	Homeowners Multi-Peril	0.85%	$46,101,021	$44,090,495	$26,510,298	$26,324,855	59.71 %
2019	Ocean Marine	0.04%	$51,228	$53,019	$150	$-87	-0.16 %
2019	Inland Marine (Incl Auto Cargo)	0.11%	$1,405,946	$1,391,966	$317,084	$326,065	23.42 %
2019	Earthquake	0.66%	$1,817,100	$1,803,857	$1,062	$-50,666	-2.81 %
2019	Other Liability - Bodily Injury & Property Damage	0.08%	$1,513,067	$1,467,739	$147,441	$1,257,472	85.67 %
2019	Total Private Passenger Automobile	0.69%	$61,576,050	$61,123,596	$41,092,283	$42,098,000	68.87 %
2019	Private Passenger Auto Liability Bodily Injury	0.48%	$12,117,730	$12,184,420	$6,977,743	$8,094,853	66.44 %
2019	Private Passenger Auto Liability Property Damage	0.67%	$10,698,910	$10,669,985	$7,453,129	$7,530,230	70.57 %
2019	Private Passenger Auto Medical Payments	1.25%	$2,403,100	$2,352,052	$1,569,541	$1,703,066	72.41 %
2019	Private Passenger Uninsured Motorists	0.57%	$2,782,143	$2,785,491	$1,177,648	$1,267,806	45.51 %
2019	Private Passenger Underinsured Motorists	1.03%	$1,327,470	$1,324,644	$1,826,079	$951,858	71.86 %
2019	Private Passenger Auto Comprehensive	0.85%	$14,091,243	$13,825,521	$8,396,939	$8,519,212	61.62 %
2019	Private Passenger Auto Collision	0.78%	$18,155,454	$17,981,483	$13,691,204	$14,030,975	78.03 %

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page

Complaint Index

Year	Line	Market Share	Number of Complaints	Complaint Index
2021	Private Passenger Auto	1.37%	18	82
2021	Homeowners	2.01%	12	67
2020	Private Passenger Auto	1.38%	20	86
2020	Homeowners	1.97%	13	84
2019	Private Passenger Auto	1.33%	26	106
2019	Homeowners	1.90%	10	62

Company Changes

Market Conduct

Date: 02/08/2007

B7504875_stipulation.pdf

Date: 02/08/2007

B7504875_order.pdf

Financial Exams

This company does not have any financial exams.

Is USAA United Services Automobile Association?

The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or ...

What is USAA's phone number?

1 (800) 531-8722USAA / Customer servicenull

How do I speak to a human at USAA?

To talk to USAA customer service, call (800) 531-8722 and then enter your USAA number or Social Security number. This process will get you in contact with a live USAA representative who should be able to answer your questions or direct you to the appropriate department.

How do I submit a claim to USAA?

File a claim online at usaa.com or on the USAA Mobile App, even if you don't have all the details. You can always add additional details later. Depending on your claim, you may be able to use the photo estimation tool and receive an estimate in as little as four hours.