Número de teléfono de banco of america

Bank Of America Phone Numbers and Emails

Toll-Free Number:

• (800) 933-6262

  Online Banking

Customer Service:

• (877) 366-1121

  ATM or debit charges

• (800) 215-6195

  Auto Loans Existing customers

• (800) 688-6086

  Automated ans Spanish support

• (757) 677-4701

  Credit card issues (cell phone roaming charges may apply)

• (888) 689-4466

  Estate Servicing

• (800) 432-1000

  General information, Lost or stolen ATM or debit card or checkbook, Opening an account

• (315) 724-4022

  International

• (800) 934-5626

  Mortgage and Home Equity Existing accounts

• (800) 669-6607

  Mortgage and Home Equity Existing mortgages

• (800) 732-9194

  Report a lost or stolen credit card

• (844) 401-8500

  Report a problem with an ATM

• (800) 288-4408

  TTY/TDD

Bank Of America Email:

Legal

Claim Your Business

More phone numbers and emails Less phone numbers and emails

Bank Of America Contact Information

Corporate Office Address:

Bank of America Corporation

100 North Tryon Street

Charlotte, North Carolina 28202

United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 9:00pm

Saturday: 8:00am - 8:00pm

Sunday: 8:00am - 5:00pm

Other Locations:

115 W 42nd St,

New York,

New York 10036,

United States

333 S Hope St,

Los Angeles,

California 90071,

United States

Summary of Bank Of America Customer Service Calls

6.7K TOTAL
CALLS

10:20 AVG CALL
DURATION

16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bank Of America Customer Service?

Payments and Charges Question:

• 1d ago “A suspicious charge”
• 3d ago “Transaction issue”
• 3d ago “Lost debit card for disability insurance”

Account Question:

• 8h ago “My online bank account not workings”
• 4d ago “Balance”
• 7d ago “My account is locked”

Request for Information Question:

• 1d ago “Checking transaction”
• 3d ago “Checking account”
• 3d ago “Question about debits”

Cards Question:

• 9d ago “Security notice on credit Card”
• 9d ago “Atm card”
• 15d ago “Restricted bank card”

Product/ Service Question:

• 5d ago “I am in blue fields Nicaragua and I need to withdraw money is there a limit”
• 1M ago “Address for the home loan department”
• 1M ago “Car loan”

Activation/ Cancellation Question:

• 5d ago “Cancelar pagos automáticos”
• 19d ago “How I cancel bill pay to some account perniment”
• 1M ago “I wanted to cancel a transaction I just recently did how can I go about it”

Shipping and Delivery Question:

• 16d ago “I didn't get my card”
• 1M ago “Para saber cuál es mi límite en mi tarjeta de crédito”
• 1M ago “Did not recieve 2nd debit card”

Return/ Replace Question:

• 6d ago “To receive help getting a replacement debit card.Haven’t received it for 8 days,with terrible customer service.”
• 15d ago “Change address”
• 2M ago “Replacement card”

Staff Question:

• 25d ago “Speak to a manager”
• 3M ago “Talk to customer service regarding my internet access to accounts”
• 4M ago “L wanna speak with customer service”

Employment Question:

• 21d ago “To get payoff of camper”
• 1M ago “Hold on payroll check”
• 3M ago “Pay off my account in full”

Refund Question:

• 1M ago “Refunds”
• 6M ago “Regional acceptance claims they refunded my money yesterday but I still don’t see the refunds reflected in my account”
• 6M ago “Refund money”

Website/ Application Question:

• 1M ago “First time home owner application”
• 4M ago “Website”
• 1Y ago “Application”

Other Question:

• 12h ago “Security”
• 2d ago “Verify cashier's check”
• 6d ago “Fraud”

About

Bank Of America Pros and Cons

Pros: Online ability, Many locations, Never had any issue until now, Previously reliable, Long wait

Cons: Customer service, No resolution available, No reconsideration offered, Too many to mention, Poor customer service

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Summary

Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America is ranked 132 out of 790 in Banks category