How to forward a verizon phone number to another phone

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Call forwarding, or transferring your landline number to a cell phone, can be a convenient and cheaper way to receive calls to your home phone wherever you are.

As a customer of Verizon, there are three ways to set up call forwarding without losing your number:

• Keep your landline phone, and forward calls from your landline to a cell phone
• Get rid of your landline phone, and forward calls from your landline number to a cell phone
• Transfer your landline number to a cell phone

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With the first option, you’ll keep your landline and hence, the relationship with Verizon.

However, the second two options allow you to cancel your landline contract, keep your number, and save money.

Additionally, forwarding calls with Verizon can be expensive, complicated, and time-consuming.

You can continue to make and receive calls from your landline number while significantly reducing your monthly bill with Community Phone's landline transferring service.

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Did you know?

In light of the recent FCC Landline Shutdown Order 19-72, landline providers are shutting down their service across the country, and forcing customers to switch to internet-based phone service.

Fill in the form below to check if your landline will be affected. It only takes a few seconds to get your results and no email is required.

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Otherwise, keep reading to find out how you can set up Verizon call forwarding: we've made things a bit easier for you by collecting all of this information — some of which cannot be found on Verizon's website — in one place.

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Keep The Landline Phone and Forward Calls To A Cell Phone

The first option will let you forward all incoming calls or selective incoming calls from your current landline number to an alternate phone (a cell phone, a work phone, etc.).

By choosing this option, you will continue to maintain your landline number and your contract with Verizon. While this may seem convenient, however, it has some drawbacks.

First, setting up call forwarding can have an additional cost, beyond the already expensive landline plan.

Depending on the type of account you have with Verizon, call forwarding features may cost an additional $12.99 to your current phone bill.

In comparison, Community Phone’s plan will give you all the same calling features for only $12 a month in total, and our free internet and TV referral service will provide you with the most affordable, highest quality internet and TV options in your area.

Community Phone allows you to cut the cord on Verizon while continuing to make and receive calls from your landline number.

Call Community Phone at 866-512-6261 to learn more.

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How to set up call forwarding with Verizon

When setting up Option 1, you can either call Verizon Customer Service, or you can do it yourself by following the detailed instructions in this article.

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Call Verizon Customer Service

In order to set up call forwarding through customer service, you will need your Account number and Account or Number Transfer PIN.

You’ll find your Account number on the top right corner of your bill (as displayed in the picture below). If you cannot find your bill, you can find this information by signing into your My Verizon account here.

Your PIN will be a 4-digit number that verifies your identity when you call Verizon to talk about your account. This number would have been given to you by Verizon when you first set up your service.

If, however, you do not remember your PIN you will need to reset the PIN online in My Verizon. To reset your account PIN, go to the "Change Account PIN" page, sign in to your My Verizon account, enter a new PIN, then re-type the new account PIN in the designated box and then click submit to confirm.

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How to Activate Call Forwarding With Verizon

You can activate or deactivate Verizon call forwarding on traditional home phones by inputting the following codes:

To forward All Calls Immediately:

1. Lift your telephone’s receiver, and press *72, or rotary dial 1.1.7.2
2. When you hear two short tones, enter the ten-digit number you want your calls forwarded to.
3. Once the call is answered, Verizon call forwarding will be activated.

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To deactivate, dial *73 or rotary dial 1.1.7.3. You will hear 2 short tones that indicate you have turned off call forwarding

To forward calls when there is no answer, or the line is busy,dial *90 and follow instructions. To deactivate dial *91 and follow instructions.

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Drawbacks to Verizon Call Forwarding

Now that we have detailed the how tos of Verizon’s call forwarding system, let’s discuss the common issues that arise when setting up call forwarding with Verizon.

Call Blocking Services

Many people are reluctant to forward calls, worried that their cell phones will be bombarded with the telemarketers and robocalls they get on their landline.

Verizon offers free spam and robocall protection to you when you set up call forwarding on your phone, via a free call filter service called Nomorobo.

Nomorobo lets their customers get alerts when a call is likely spam, report unsolicited numbers, and automatically block robocalls based on their preferred level of risk.

Verizon also offers Call Filter Plus which is a paid service, $2.99/month/line or $7.99/month/account (3 lines or more). This version allows you to:

• See the caller’s name for unknown numbers
• Create a custom block list so that calls from unwanted, specific numbers are automatically forwarded to voicemail
• Create a custom spam list
• View the risk-level of incoming calls
• Use spam lookup to search the spam database to see if a number has already been identified as spam.

Steep Prices

There are financial drawbacks to buying Verizon's service. Verizon offers a basic home phone plan for $35 which includes one landline number.

However, features like Caller ID, Call Waiting, Call Blocking, Call Forwarding, Voicemail, Conference Calling and Privacy Control may or may not be included, depending on your plan and which area you live in.

Retaining Call Forwarding

If, at any point you wish to cancel your landline service with Verizon, you will no longer retain your call forwarding feature. It is a feature offered in association with your basic home phone plan and cannot be used separately. Simply put, no landline - no call forwarding.

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Forward All Calls to an Existing Cell Phone & Cut the Cord

This option is not available through Verizon.

Through Community Phone, you can forward all incoming calls from your landline to your existing cell phone while discontinuing your landline service.

Once call forwarding has been safely and effectively set up (which will NOT affect the calls you are already receiving on your cell phone), we will help you end your current landline subscription.

With this option, you will safeguard your contacts, save yourself from the need of learning a new number, and reduce your monthly phone bill, all the while keeping the number you are comfortable with.

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Transfer Your Landline Number A Cell Phone

Transferring your landline to a cell phone allows you to move your current landline number to a cell phone.

If you want to transfer your existing landline number to a new phone/cell phone, and then end your landline subscription, Community Phone can handle the entire process for you. The transfer plan will cost you only $20.00/month, or $32.00/month with a cell phone included.

Although options 2 and 3 may appear similar (in that you cut the cord in both), they are quite different.

Through option 2, you already own an existing cell phone number that you would like incoming calls from your landline forwarded to.

With option 3, you can use your current landline number as a new cell phone number. The added benefit of option 3 is you get to keep all your contacts, but you don’t need to remember multiple numbers.

If you have a cell phone you are familiar and comfortable with, forwarding your calls with option 2 makes the most sense.

If you want your landline number on a cell phone and don’t have a cell phone, Option 3 is the way to go. Both of these Community Phone options will be much cheaper and easier than maintaining your current subscription with Verizon.

For both options 2 & 3, you can call us at 1-888-582-4177, or email us at and we will handle the entire process for you. All you need to do is:

1. Input your number here //communityphone.org/pages/landline-transfer and see if your existing landline number is eligible for the Forwarding or Transferring processes.
2. If your number is eligible, you can apply for a Transfer or Forward plan.

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You can check our Transfer or Forward plans here.

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Verizon Landline FAQs

1. How do you forward calls without having the phone on Verizon?

Follow these steps to forward calls without having the phone on Verizon: 

1. Dial *72 on your home phone.
2. Wait for the dial tone. 
3. Input the number you would like to forward calls to. 
4. Press the # button or wait for a response confirming the activation of the call forwarding.
5. End the call.

2. How do you unforward a call on a Verizon phone?

Follow these steps to unforward calls on a Verizon phone:

1. Dial *73 on your landline phone.
2. Listen out for a series of beeps then wait for the call to end.
3. Call forwarding is now deactivated.

Note: If you don't have access to your phone or *73 is not working, Call Forwarding can be switched off via “My Verizon”.

3. How to change your number on Verizon?

To change your phone number on Verizon, follow these steps:

1. Visit verizon.com and log into your “My Verizon” account. 
2. Once logged in, select Devices from the My Verizon dashboard and choose Change Mobile Number. 
3. Click on the device you wish to manage by clicking Change Number.

Please Note: Only Account Owners and Account Managers will have permission to change the phone number on the account.

4. Is it free to change your number with Verizon?

Yes, it is free to change your phone number with Verizon in the My Verizon app or online in “My Verizon”. However, If you phone customer support to change your number, there is a $15 cost.

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