CVS Caremark Mail Service Pharmacy is Wellcare's preferred mail-service pharmacy. You will be able to receive up to a three-month supply of your medication right to your door. The CVS/Caremark website offers members the ability to check the status of an order or their balance, request a prescription transfer from a retail pharmacy, update personal information and pay for their order online, all within a secure portal. Visit the CVS/Caremark website for more information on how you can enroll. Show
Why Use CVS Caremark Mail Service?Savings1: Automatic refills and reminders: Door-to-door delivery: Should your prescription be delayed, please contact Customer Service at: Toll Free 866-808-7471. You can register by:
CVS/Caremark 1 These savings occur when you use CVS Caremark Mail Service Pharmacy, Wellcare's preferred mail-order pharmacy, instead of a retail or non-preferred mail-service pharmacy. Other pharmacies are available in our network. 2 Specialty Tier medications (Tier 5) can be filled for a maximum of 30 days or one month. For questions about refills, shipments or delivery, call your pharmacy. You’ll find the phone number in the top right corner of your Rx label. If you need to reach us and don't have a prescription label available, call 1-800-237-2767 (TTY: 711). We can be reached Monday - Friday, from 8 a.m. - 6 p.m. The on call team is available 24/7 for help after hours. Please note that hours may vary by pharmacy location. For questions about refills, shipments or delivery, call your pharmacy. You’ll find the phone number in the top right corner of your Rx label. If you need to reach us and don't have a prescription label available, call 1-800-237-2767 (TTY: 711). We can be reached Monday - Friday, from 8 a.m. - 6 p.m. The on call team is available 24/7 for help after hours. Please note that hours may vary by pharmacy location. For billing or payment questions, call 1-800-250-9631 (TTY: 711). We can be reached Monday – Friday, from 8 a.m. – 8 p.m. ET. For billing or payment questions, call 1-800-250-9631 (TTY: 711). We can be reached Monday – Friday, from 8 a.m. – 8 p.m. ET. For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711). We can be reached Monday - Friday, from 9 a.m. – 6 p.m. ET. For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711). We can be reached Monday - Friday, from 9 a.m. – 6 p.m. ET. Filling your Rx at a pharmacy in your network will help ensure you don’t overpay. You can pick your medication up, or use your pharmacy’s home delivery service if available (be sure to ask if there are fees). Find a network pharmacy.Find a network pharmacy.Get your Rx from CVS Pharmacy?If you’re already filling at CVS Pharmacy, we can help you set up automatic refills (if available under your plan) from your Caremark.com account. Switch to 90-day suppliesIf you take a medication for a condition like asthma or high blood pressure, you may be able to refill your Rx in 90-day supplies. It will probably cost less than filling monthly and you’ll only have to refill a few times a year1. 1. Controlled substances and cold packs are not applicable for 90-day mail service. Rx Delivery by Mail puts you in control.Manage your orders with just a few clicks. Track your orderTrack your orderSign up for Rx order status alerts.Sign up for Rx order status alerts.Refill reminders and automatic refills.There are two simple ways to ensure you never run out of your medications. Sign up for refill remindersYou can receive refill reminders via text, email or automated call. Sign in, click on “Profile” and go to the “Communication Preferences” section. And remember, if you choose the text alerts, your refill reminders will allow you to place an order just by responding to the message. Automatic refill/renewal programWe know it can be difficult to keep track of maintenance medications. So, have us refill your prescriptions automatically. If your plan offers it and your prescription is eligible, go to the “Manage Automatic Refills” page and select the prescription you’d like to enroll. Then let us do the rest. Shipping and payment options.Whether you want to temporarily change where we send your medications or need to update your credit card information, you have complete control of your account options. Update shipping detailsNeed to update your home mailing address? Click on “Profile” then click on “My Shipping Information” to update your primary shipping address. Need to temporarily have us ship to another location? Just set up an alternative shipping address with start and end dates for shipping, and we’ll keep your medications coming to you when you’re away. Updating Rx Delivery by Mail payment methodsNeed to change your payment information? Click on “Profile” and then choose “My Billing Information” to make adjustments. You can also sign up for payment notification reminders in the communications preferences section. And easily check your account balance on your profile page. Refill FAQsYou can use our “Check Drug Cost & Coverage” tool. Fill in the requested information about the medicine and dosage and you'll receive a message telling you if your medicine is covered and what your co-pay amount will be. You'll also find out if there is a generic or a preferred medicine available that can help save you money. If you have opted in to receive refill reminders by text, we'll contact you when your prescription is ready for refill. Simply respond "Yes" when we text you and we’ll begin processing your order. You can also use the refill form on the Caremark.com home page by entering your date of birth and “Mail Service Rx” number. If you choose to sign in to your account, you can review your entire list of prescriptions, select the ones that may be ready for refill and follow the prompts to submit your order. Or simply use the Caremark app to place your refill orders. To order a different prescription for Rx Delivery by Mail, you'll need a new 90-day prescription. You can do this in one of two ways:
How do I refill my Caremark prescription?You can also use the refill form on the Caremark.com home page by entering your date of birth and “Mail Service Rx” number. If you choose to sign in to your account, you can review your entire list of prescriptions, select the ones that may be ready for refill and follow the prompts to submit your order.
How do I refill a prescription?There are several ways to refill your prescription:. In person. Go to the pharmacy where you originally filled your prescription, request a refill, and either wait for it or come back to pick it later.. By phone. Use the pharmacy's phone number listed on your medicine label to call in your refill. ... . Online. ... . By mail.. Is CVS Caremark the same as CVS?CVS Caremark, a subsidiary of CVS Health, will manage your prescription by getting you the medication you need, when you need it, whether that's once a month or once a year. Along the way we'll help you find ways to save.
How do I use CVS Caremark?To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.
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