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3.0 out of 5 stars Package was opened, so are the security tabs
Reviewed in the United States on July 10, 2020
My wife has always been a faithful user of this product. We have bought from this seller a few times and it has always been legit.Today, I opened the package that this product came in and it was open like in the picture attached. It was broken down in 3 pieces noting that the actual product isn't broken. There is 2 test for authentication, one is the qr code which is legit and the "Color changing" strip that was suppose to change in front of a magnet. That strip's color was changed without holding a magnet in front of it.The outer cover's security sticker was bent inwards so there wasn't anything holding the bottom piece which contains the product. See picture.Upon further inspection, the real product itself was sealed which was a good sign but the stickers all around it was different. The older product my wife has includes etched stickers, this product was smooth with no etching and the color seemed off compared to the older one which was a little bit sharper.I can't seem to find anything off about it since the product is sealed but this shipment is really suspect. My question to this seller is "Why is it like this?" Other than that, I think the shipping was fast.
Reviews with images
Top reviews from the United States
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Reviewed in the United States πΊπΈ on September 19, 2022
I bought it for my son who has eczema. I was little worried about using it because of his skin condition, but it works for him well.
Reviewed in the United States πΊπΈ on May 12, 2022
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My product does not have a little spoon like the another i bought. It's very difficult to use
Reviewed in the United States πΊπΈ on March 14, 2022
Reviewed in the United States πΊπΈ on May 27, 2022
It is my fourth time to purchase the cream. I use it every night on my face and my body. Love it.
Reviewed in the United States πΊπΈ on July 10, 2020
My wife has always been a faithful user of this product. We have bought from this seller a few times and it has always been legit.
Today, I opened the package that this product came in and it was open like in the picture attached. It was broken down in 3 pieces noting that the actual product isn't broken. There is 2 test for authentication, one is the qr code which is legit and the "Color changing" strip that was suppose to change in front of a magnet. That strip's color was changed without holding a magnet in front of it.
The outer cover's security sticker was bent inwards so there wasn't anything holding the bottom piece which contains the product. See picture.
Upon further inspection, the real product itself was sealed which was a good sign but the stickers all around it was different. The older product my wife has includes etched stickers, this product was smooth with no etching and the color seemed off compared to the older one which was a little bit sharper.
I can't seem to find anything off about it since the product is sealed but this shipment is really suspect. My question to this seller is "Why is it like this?" Other than that, I think the shipping was fast.
3.0
out of 5 stars Package was opened, so are the security tabs
By david sin on July 10, 2020
My wife has always been a faithful user of this product. We have bought from this seller a few times and it has always been legit.
Today, I opened the package that this product came in and it was open like in the picture attached. It was broken down in 3 pieces noting that the actual product isn't broken. There is 2 test for authentication, one is the qr code which is legit and the "Color changing" strip that was suppose to change in front of a magnet. That strip's color was changed without holding a magnet in front of it.
The outer cover's security sticker was bent inwards so there wasn't anything holding the bottom piece which contains the product. See picture.
Upon further inspection, the real product itself was sealed which was a good sign but the stickers all around it was different. The older product my wife has includes etched stickers, this product was smooth with no etching and the color seemed off compared to the older one which was a little bit sharper.
I can't seem to find anything off about it since the product is sealed but this shipment is really suspect. My question to this seller is "Why is it like this?" Other than that, I think the shipping was fast.
Images in this review
Reviewed in the United States πΊπΈ on September 14, 2020
This is my first time buying this product in the US since the one I bought in Asia is running out, because of COVID I'm staying in the states longer than I had planned so it's time to restock. I read some reviews saying that the package has been tempered or it's open when it arrives but mine looked fine from the outside.
However, once I opened the package I noticed the engravings on the top of the bottle have a slightly different font from the ones on my old bottle. The second thing is that this one also has a different scent, it's hard to describe but it feels stronger comparing to my old one. This one also gives you a lot of cream, I mean a lot. When I peeled off the the sealing I saw a FULL bottle of cream, almost overflowing the bottle. I don't recall my old bottle being this full?
Anyways, I got suspicious and wanted to return it since it's something that goes directly on my skin, but then I realized I can't return it even though it's Prime and "Amazon's choice" certified. Iβm not saying that it's fake since I'm no expert, but the no return part really made me upset.
Reviewed in the United States πΊπΈ on March 13, 2020
This cream has everything I've been trying to find in individual products: Snail Extract, Hyalaronic Acid, Niacinamide, and Horse Oil. It moisturizes wonderfully, has an extremely light scent, soaks in completely, and over time, if the ingredients are listed correctly, then it should brighten and even out skin tone, as well. After just a few days, I really love this cream.
Update: After two weeks of use, I am obsessed with this cream. I use it morning and night and my skin is glowing. Age spots are fading, complexion evening out, lines softer. LOVE this stuff. Truly.
Reviewed in the United States πΊπΈ on July 15, 2021
Top reviews from other countries
5.0 out of 5 stars good product for dry and sensitive skin
Reviewed in Canada π¨π¦ on July 21, 2020
This product is much better than I expected in this price.
I ordered it for my neck, but now I am using this for my face as well.
My face is really sensitive, and neck is so dry and sensitive,
but this product hasn't caused any trouble yet for 2 weeks' using.
It's helped my face
and neck soft and calm.
I am gonna buy it again.
1.0 out of 5 stars It's not the new version and the jar is not full!!
Reviewed in Canada π¨π¦ on October 15, 2018
I bought this because i was getting the renewal version as advertised but boy, was i surprised..as you can see from my picture..it's not the renewal version! next issue was when i opened the jar, there's a big dent inside. as you can see it for yourself, the jar was not full.
1.0 out of 5 stars It's not the new version and the jar is not full!!
Reviewed in Canada π¨π¦ on October 15, 2018
I bought this because i was getting the renewal version as advertised but boy, was i surprised..as you can see from my picture..it's not the renewal version! next issue was when i opened the jar, there's a big dent inside. as you can see it for yourself, the jar was not full.
Images in this review
4.0 out of 5 stars Value for money
Reviewed in Canada π¨π¦ on February 21, 2021
If you need to purchase a night cream for your husband or boyfriend with everything in one pot, this is the product.
5.0 out of 5 stars Recommend!
Reviewed in Canada π¨π¦ on September 21, 2018
Great! Will buy it again for sure!
5.0 out of 5 stars Very good and great price
Reviewed in Canada π¨π¦ on November 25, 2019