(800) 933-6262 Online BankingBank Of America Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(800) 432-1000
Account Changes
(877) 366-1121
ATM or debit charges
(800) 215-6195
Auto Loans Existing customers
(844) 892-6002
Auto Loans, New Customers
(800) 688-6086
Automated and Spanish support
(757) 677-4701
Credit card issues (cell phone roaming charges may apply)
(888) 689-4466
Estate Servicing
(800) 218-9946
Grants
(800) 992-3200 ext 1
Health Benefit Accounts (HSA, FSA, HRA)
(401) 865-7948
International
(315) 724-4022
International
(800) 934-5626
Mortgage and Home Equity Existing accounts
(800) 669-6607
Mortgage and Home Equity Existing mortgages
(800) 732-9194
Report a lost or stolen credit card
(844) 401-8500
Report a problem with an ATM
(800) 344-8382
Student Lending
(800) 288-4408
TTY/TDD
(888) 550-6433
United States
Bank Of America Email:
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Bank Of America Contact Information
Corporate Office Address:
Bank of America Corporation
100 North Tryon Street
Charlotte, North Carolina 28202
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday: 8:00am - 8:00pm
Sunday: 8:00am - 5:00pm
Other Locations:
115 W 42nd St,
New York,
New York 10036,
United States
333 S Hope St,
Los Angeles,
California 90071,
United States
Mailing Addresses:
PO Box 25118,
Tampa,
Florida 33622–5118,
United States
Student Lending
PO Box 182174,
Columbus,
Ohio 43218-2174,
United States
Bank Of America Rating Based on 758 Reviews
Rating details
1.6 more details
Product or Service Quality
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Summary of Bank Of America Customer Service Calls
6.7K TOTAL
CALLS
10:12 AVG CALL
DURATION
16% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank Of America Customer Service?
Payments and Charges Question:
- 6d ago “I'm. He king to see if I have a social security check waiting to be deposited into my account”
- 7d ago “Direct deposit”
- 10d ago “A suspicious charge”
Account Question:
- 9d ago “My online bank account not workings”
- 13d ago “Balance”
- 16d ago “My account is locked”
Request for Information Question:
- 1d ago “To see about my account”
- 7d ago “Check verification”
- 7d ago “Question about cash off checks”
Cards Question:
- 1d ago “Lost card”
- 1d ago “Mistake card given”
- 18d ago “Security notice on credit Card”
Product/ Service Question:
- 14h ago “A loan was supposed to be deposited into my bank account today and has not been”
- 14d ago “I am in blue fields Nicaragua and I need to withdraw money is there a limit”
- 1M ago “Address for the home loan department”
Activation/ Cancellation Question:
- 14d ago “Cancelar pagos automáticos”
- 28d ago “How I cancel bill pay to some account perniment”
- 1M ago “I wanted to cancel a transaction I just recently did how can I go about it”
Shipping and Delivery Question:
- 25d ago “I didn't get my card”
- 1M ago “Para saber cuál es mi límite en mi tarjeta de crédito”
- 1M ago “Did not recieve 2nd debit card”
Return/ Replace Question:
- 15d ago “To receive help getting a replacement debit card.Haven’t received it for 8 days,with terrible customer service.”
- 24d ago “Change address”
- 2M ago “Replacement card”
Staff Question:
- 1M ago “Speak to a manager”
- 3M ago “Talk to customer service regarding my internet access to accounts”
- 5M ago “L wanna speak with customer service”
Employment Question:
- 1M ago “To get payoff of camper”
- 1M ago “Hold on payroll check”
- 3M ago “Pay off my account in full”
Refund Question:
- 3h ago “Refund of my transaction”
- 1M ago “Refunds”
- 6M ago “Regional acceptance claims they refunded my money yesterday but I still don’t see the refunds reflected in my account”
Website/ Application Question:
- 1M ago “First time home owner application”
- 4M ago “Website”
- 1Y ago “Application”
Other Question:
- 7h ago “Hold on money”
- 11h ago “Fraud”
- 16h ago “Authorization code for the web access”
About
Bank Of America Pros and Cons
Pros: Online ability, Many locations, Never had any issue until now, Previously reliable, Long wait
Cons: Customer service, No resolution available, No reconsideration offered, Too many to mention, Poor customer service
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Summary
Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.
Bank Of America is ranked 132 out of 792 in Banks category
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