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Bank Of America Phone Numbers and Emails

Toll-Free Number:

• (800) 933-6262

  Table of Contents Show

  • Bank Of America Phone Numbers and Emails
  • Toll-Free Number:
  • Customer Service:
  • Bank Of America Email:
  • Bank Of America Contact Information
  • Corporate Office Address:
  • Other Info (opening hours):
  • Bank Of America Rating Based on 758 Reviews
  • Rating details
  • Rating stats
  • Rating trend
  • Summary of Bank Of America Customer Service Calls
  • Top Reasons of Customers Calls
  • Consumers Call the Most From
  • Why Do People Call Bank Of America Customer Service?
  • Payments and Charges Question:
  • Account Question:
  • Request for Information Question:
  • Cards Question:
  • Product/ Service Question:
  • Activation/ Cancellation Question:
  • Shipping and Delivery Question:
  • Return/ Replace Question:
  • Staff Question:
  • Employment Question:
  • Refund Question:
  • Website/ Application Question:
  • Other Question:
  • Compare Bank Of America To
  • Does Bank of America have a live chat?
  • Does Bank of America have 24/7 customer service?
  • How can I talk to a person at Bank of America?
  • How do I contact Bank of America Online?

  Online Banking

Customer Service:

• (800) 432-1000

  Account Changes

• (877) 366-1121

  ATM or debit charges

• (800) 215-6195

  Auto Loans Existing customers

• (844) 892-6002

  Auto Loans, New Customers

• (800) 688-6086

  Automated and Spanish support

• (757) 677-4701

  Credit card issues (cell phone roaming charges may apply)

• (888) 689-4466

  Estate Servicing

• (800) 218-9946

  Grants

• (800) 992-3200 ext 1

  Health Benefit Accounts (HSA, FSA, HRA)

• (401) 865-7948

  International

• (315) 724-4022

  International

• (800) 934-5626

  Mortgage and Home Equity Existing accounts

• (800) 669-6607

  Mortgage and Home Equity Existing mortgages

• (800) 732-9194

  Report a lost or stolen credit card

• (844) 401-8500

  Report a problem with an ATM

• (800) 344-8382

  Student Lending

• (800) 288-4408

  TTY/TDD

• (888) 550-6433

  United States

Bank Of America Email:

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Bank Of America Contact Information

Corporate Office Address:

Bank of America Corporation

100 North Tryon Street

Charlotte, North Carolina 28202

United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 9:00pm

Saturday: 8:00am - 8:00pm

Sunday: 8:00am - 5:00pm

Other Locations:

115 W 42nd St,

New York,

New York 10036,

United States

333 S Hope St,

Los Angeles,

California 90071,

United States

Mailing Addresses:

PO Box 25118,

Tampa,

Florida 33622–5118,

United States

Student Lending

PO Box 182174,

Columbus,

Ohio 43218-2174,

United States

Summary of Bank Of America Customer Service Calls

6.7K TOTAL
CALLS

10:12 AVG CALL
DURATION

16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bank Of America Customer Service?

Payments and Charges Question:

• 6d ago “I'm. He king to see if I have a social security check waiting to be deposited into my account”
• 7d ago “Direct deposit”
• 10d ago “A suspicious charge”

Account Question:

• 9d ago “My online bank account not workings”
• 13d ago “Balance”
• 16d ago “My account is locked”

Request for Information Question:

• 1d ago “To see about my account”
• 7d ago “Check verification”
• 7d ago “Question about cash off checks”

Cards Question:

• 1d ago “Lost card”
• 1d ago “Mistake card given”
• 18d ago “Security notice on credit Card”

Product/ Service Question:

• 14h ago “A loan was supposed to be deposited into my bank account today and has not been”
• 14d ago “I am in blue fields Nicaragua and I need to withdraw money is there a limit”
• 1M ago “Address for the home loan department”

Activation/ Cancellation Question:

• 14d ago “Cancelar pagos automáticos”
• 28d ago “How I cancel bill pay to some account perniment”
• 1M ago “I wanted to cancel a transaction I just recently did how can I go about it”

Shipping and Delivery Question:

• 25d ago “I didn't get my card”
• 1M ago “Para saber cuál es mi límite en mi tarjeta de crédito”
• 1M ago “Did not recieve 2nd debit card”

Return/ Replace Question:

• 15d ago “To receive help getting a replacement debit card.Haven’t received it for 8 days,with terrible customer service.”
• 24d ago “Change address”
• 2M ago “Replacement card”

Staff Question:

• 1M ago “Speak to a manager”
• 3M ago “Talk to customer service regarding my internet access to accounts”
• 5M ago “L wanna speak with customer service”

Employment Question:

• 1M ago “To get payoff of camper”
• 1M ago “Hold on payroll check”
• 3M ago “Pay off my account in full”

Refund Question:

• 3h ago “Refund of my transaction”
• 1M ago “Refunds”
• 6M ago “Regional acceptance claims they refunded my money yesterday but I still don’t see the refunds reflected in my account”

Website/ Application Question:

• 1M ago “First time home owner application”
• 4M ago “Website”
• 1Y ago “Application”

Other Question:

• 7h ago “Hold on money”
• 11h ago “Fraud”
• 16h ago “Authorization code for the web access”

About

Bank Of America Pros and Cons

Pros: Online ability, Many locations, Never had any issue until now, Previously reliable, Long wait

Cons: Customer service, No resolution available, No reconsideration offered, Too many to mention, Poor customer service

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Summary

Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America is ranked 132 out of 792 in Banks category