Many doctors across ACT offer telehealth appointments which take place either online or over the phone. Show
If you have a telehealth appointment, your doctor can still prescribe your medications for you. Instead of giving you a paper prescription, and they can send your prescription directly to a pharmacy of your choice. You, a family member, a friend or a carer can then pick-up your medications and any repeats from the pharmacy or use their home delivery service (if available). Soon your doctor may also be able to give you an electronic prescription using a barcode that you can take to your pharmacy to collect your medications. More information about this is coming soon.
I’m in isolation but need to see my doctor. What should I do?Many doctors now offer telehealth services. A telehealth appointment is like a normal appointment, but it takes place online or over the phone. And it means you don’t have to leave your home. Call your doctor to find out if they offer telehealth services. How do I get a prescription if I have a telehealth appointment?Your doctor will send (text message, email or fax) your prescriptions to a pharmacy of your choice where you, a family member, a friend or a carer can either pick up your medication or arrange for home delivery (if available). What about prescription repeats?If your prescription includes repeats you will need to have all future repeats dispensed from the same pharmacy that dispensed your first supply. Under Australian Government legislation, pharmacists must keep the original and all repeats at the pharmacy for future dispensing if it is a digital image (text or emailed) or faxed prescription. You should contact your pharmacy when you need to have your next repeat so they can dispense it for you. Who sends the prescription to the pharmacy?Your doctor’s practice will send the prescription directly to the pharmacy of your choice via email, fax or text message. Why can’t my doctor send the prescription to me?Under Australian Government legislation your doctor or GP is not able to send your prescription directly to you via email or text message. This is to minimise the risks of patients trying to have prescriptions dispensed from multiple pharmacies. What if I don’t know which pharmacy to send the prescription to?Your doctor may be able to suggest a local pharmacy or you can look up pharmacies in your area using the HealthDirect website www.healthdirect.gov.au. What if the pharmacy my doctor sends the prescription to doesn’t have any stock of the medication?If your pharmacy has temporarily run out of your medication they may be able to offer an alternative or will discuss options with you. Can I still see my doctor for a face-to-face appointment?Yes, when you ring your doctor you can ask for a face-to-face appointment. If you have a face-to-face appointment, the way you get a prescription from you doctor has not changed. Can I still get a paper prescription?Yes. Doctors are still able to give you a paper prescription during a face-to-face appointment. They can also issue you a paper prescription following a telehealth consultation, however, you will need to arrange to either collect this from the practice or have it posted to you. They will be unable to give you the paper prescription if it has already been sent to your pharmacy. How do I know if a pharmacy does home delivery?Most pharmacies in the ACT offer home delivery services to assist vulnerable people in the community. You can contact your preferred pharmacy to ask if they do home delivery. You can also check the HealthDirect website www.healthdirect.gov.au for this information. Your pharmacist may wish to contact you to provide advice about your medications. You should also contact them if you have any questions about your medications including side effects or how to take them properly. Which medications can I get prescribed?In the ACT, any medication can be prescribed via telehealth. However, in NSW there are restrictions which apply to schedule 8 (controlled) medications such as strong pain killers or stimulants and schedule 4 Appendix D medications (including some pain killers, sleeping aids and anabolic steroids). If you have any questions about this or want to find out more, please speak to your doctor or GP. Can you get antibiotics over phone?National guidelines do not support the prescribing of antibiotics after a telephone consultation. Although there are occasions when a telephone consultation will result in a prescription for antibiotics, Practitioners are generally not authorised to prescribe antibiotics after a telephone consultation.
Can I get antibiotics without seeing a doctor?Antibiotics, also known as antibacterials, are powerful medications that destroy bacteria or slow their growth. While some antibiotics are available over-the-counter, most are only available in the United States through a prescription by a healthcare practitioner.
Can NHS 111 prescribe antibiotics over the phone?Visit 111 Online to get an emergency NHS prescription
111 Online can now automatically book you an appointment with a nearby open Pharmacy for a consultation about providing your emergency prescription. Using 111 Online, there is also no waiting on the phone to speak to 111, and no waiting for a call-back.
Can I get an antibiotic prescribed online?Can online doctors prescribe antibiotics? Yes, online doctors are able to write prescriptions for antibiotics online legally and safely. Before writing you an antibiotic prescription the doctor will diagnose your bacterial infection and learn your medical history.
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Can you get prescribed antibiotics over the phone
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