Bank customer service representative job description resume

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  3. Cibc Customer Service Representative Resume Sample

XXX XXXX XXXX XXXXX , GRAND CANE , LA 71032
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXX

Service-oriented Customer Service Representative  with 2 (Two) year background in Financial environment. Core competencies include Customer service, Detailed and Goal Oriented as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Customer and Personal Service
  • Active Learning
  • Service Oriented  
  • Detailed Oriented
  • Setting Daily/Weekly Goals
  • Time Management
  • Team Player
  • Judgment and Decision Making
  • Speak 4 different languages,
    i.e. English, Hindi, Gujarati and Marathi.

10/2015 to Present

Customer Service Representative CIBC - Moose Jaw, SK

  • Understanding the needs of clients and providing them with proper solutions. 
  • Engaging in daily banking activities like: 
    Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
    Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Setting daily/weekly goals and objectives.

08/2015 to 10/2015

Front Counter server Tim Hortons - Moose Jaw, SK

  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Receive and process customer payments.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Working in fast phase work environment both individually and in teams.

01/2015 to 05/2015

Cashier Shell Gas Station - London, ON

  • Receive payment by cash, credit cards, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.

05/2016

Post Graduation.: Business and Management
Saskatchewan Polytechnic, Moose Jaw Campus - Moose Jaw, SK

  • Learned how to communicate at a corporate level.
  • Microsoft office (Word, Excel, PowerPoint, Project Management)
  • Learned Marketing skills, along with Leadership skills.
  • Basic accounting knowledge.
  • Public speaking.
  • Also Volunteer within campus.

05/2016

Mutual Funds : Finance
Investment Fund in Canada - Regina, SK
Enrolled in Canadian Securities Institute program (IFIC- Mutual Funds)
Intending to write the exam in May 2016.

06/2014

Bachelor of Commerce : Financial Markets.
KES' Shroff College - Mumbai, MH

  • Field knowledge about Mutual Funds, Derivatives, Stocks, Trading, Bonds,Treasury bills, RRSP's etc.
  • Technical Analysis (based on charts, graphs, technical data or numbers)
  • Fundamental Analysis (based on internal and external factors).
  • Public speaking.

English
Hindi
Gujarati
Marathi  

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Resume Details

This is a real resume for a Customer Service Representative in GRAND CANE, Louisiana with experience working for such companies as Cibc, Tim Hortons, Shell Gas Station. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • CIBC
  • Tim Hortons
  • Shell Gas Station

Previous Job Positions:

  • Customer Service Representative
  • Front Counter server
  • Cashier

Schools:

  • Saskatchewan Polytechnic, Moose Jaw Campus
  • Investment Fund in Canada
  • KES' Shroff College

Level of Education:

  • Post Graduation.
  • Mutual Funds
  • Bachelor of Commerce

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What are the duties of a customer service representative in a bank?

Customer service representatives who work for banks answer customer questions about basic banking services, such as account balances and interest rates and fees. They also help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards.

How would you describe bank customer service on a resume?

Banking Customer Service Representatives provide assistance to bank clients and complete a wide range of transactions every day. Resume samples typically describe responsibilities such as answering customer queries, promoting banking products, and referring customers to experts specialized in their query.

What should a customer service representative put on resume?

Here's a list of specific customer services skills to put on a resume:.
Attention to Detail..
Active Listening Skills..
Improving Customer Experience..
Building Customer Loyalty..
Positive Attitude..
Bilingual Customer Support..
Time Management..
Interpersonal Skills..

What is bank customer service?

In banking, one of the most effective means to keep consumers coming back is to provide excellent customer service. It entails thoroughly and promptly responding to customer queries and complaints, as well as dealing with customers via personal meetings, telephone, mail, and email.

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