Contact Member ServicesWe're here to help you better understand and use your health insurance. Our representatives are available via phone Monday through Friday from 7:30 a.m. to 6:00 p.m. (CT), and 8:00 a.m. to 5:00 p.m. (CT) for Federal Employees. FEP Customer Service will be closed the first Friday of every month from 3:30 p.m. to 5:00 p.m. (CT). Our lobby hours are Monday through Friday 9:00 a.m. to 3:00 p.m. Show
Access Your Account Online or on MobileSee what your plan covers, your deductible and out-of-pocket maximum, find a doctor in your network, file a claim, submit a complaint and more. Our online member portal allows you to access your plan information where you need it, when you need it. Log in to myNebraskaBlue You have the right to make a complaint or file an appeal about your health plan, any care you receive or any benefit determination your health plan makes. To file a complaint, please call the Member Services number on the back of your member ID card. Additional ContactsLive Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. Additional Assistance: If you are unable to resolve your concern using live chat or by phone, participating health care professionals ONLY can contact the Provider Experience team. You must include the reference number provided to you during your live chat or phone call in your submission. Additional Support Availity Portal & EDI Support For questions related to Availity, contact Availity Client Services at (800) 282-4548 or visit the Availity Support Community. 1. Log in to Availity AIM Support Get convenient online service through ProviderPortal, or call AIM Specialty Health for support at (800) 554-0580. Provider Maintenance FormUse the Provider Maintenance Form to submit changes or additions to your information. If you are unsure which form to complete, please reach out to your Provider Contract Specialist for assistance.
BCBS Customer ServiceThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association© Copyright Health Care Service Corporation. All Rights Reserved. File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. In addition, some sites may require you to agree to their terms of use and privacy policy. What is Anthem BCBS FEP?For 60 years, the Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program—or simply FEP—has provided health insurance to the federal employee workforce. We are proud to have been part of the Federal Employees Health Benefits (FEHB) Program since its inception in 1960.
Is BCBS Federal Employee Program a PPO or HMO?As a Preferred Provider Organization, or PPO, we have a network of doctors, hospitals and facilities that have contracted with us to provide medical services at a discounted rate.
How do I submit a claim to BCBS FEP?You can also call 1-800-624-5060 for more information, claim forms and customer service assistance. The claim form provides detailed instructions for submission of the form and should be mailed to: Service Benefit Plan Retail Pharmacy Program, P.O. Box 52057, Phoenix, AZ 85072-2057.
How do I contact Anthem Blue Cross California provider number?Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.
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Anthem federal employee program provider phone number
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